Windows Live Messenger – End of Service


  Windows Live Messenger will be retired on March 15th 2013 globally everywhere (except mainland China)


1. Microsoft Skype is the client replacing Windows Live Messenger

2. Updating to Microsoft Skype will retain your Contacts and the ability to:

  • Instant message
  • Video call
  • Call phones from your devices (PC, Mac, iPhone, iPad, Windows Phone, Android mobile, Kindle)
  • Share your screen
  • Video call and IM with Facebook friends
  • Group video call with up to ten friends at once (requires a Skype Premium account)

Subscriber Notification:

  • Email notice on January 8, 2013


Additional Information:

So, what’s happening between now and 15th March?
Messenger will continue to work as you know it today. If you are signed in with Messenger on your desktop** you will see a banner notification to upgrade. When you click on the banner, an installer window will open with the request to upgrade. This will take you through our installer flow to install Skype and automatically uninstall Messenger.
So, what’s happening after 15th March?
Messenger users on desktops** will not be able to sign in and will only be able to upgrade to Skype. If you attempt to sign in, a notification will appear, and if you continue, you will be taken through our installer flow to install Skype and automatically uninstall Messenger at the same time.

** Newer versions of Messenger will be able to receive the optional upgrade notifications. Older versions will not receive the notifications and you will have to download Skype manually.



Jan 8, 2013: Original Published Date

About Winston
Microsoft MVP

4 Responses to Windows Live Messenger – End of Service

  1. Carmen Knowles says:

    I do not use Messenger, should I still upgrade?


    • Winston says:

      If you do not use Windows Live Messenger their is no reason to upgrade. If Messenger is installed and no need for its replacement Skype, Messenger can be uninstalled.


  2. Nicole says:

    ive closed my hotmail because virus already went through my hotmail account so i deactived it.

    its no good.

    thank you nicole


  3. Winston says:

    Hello Nicole,
    Hotmail is a web based email account, Live Messenger is a desktop Instant Messaging client. The End of Service for Live Messenger does not impact use of a Hotmail account for other services.
    Additionally, a Hotmail account automatically is closed after 365 days of inactivity. For the first 270 days of inactivity, the account remains available for use (usage during that 270 days restarts the counter at zero)


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