Expanding Conversation View Settings in Windows Live Mail



How To:

1. Open Windows Live Mail

2. Click Blue button (upper left), Options, Mail, Read tab
– check ‘Automatically expand grouped messages’

3. Click the View tab (tabs are located on the Ribbon to the right of the Blue button))

Suggested settings on the View tab
Filter Messages = Show all
Conversations = On
Sort Order = Descending
Sort by = Sent
Message List = Automatic
Reading Pane = Right of message list and Show header
Calendar pane = Off (setting is a toggle)
Compact View = Off (setting is a toggle)
Storage Folders = On (setting is a toggle)
Status Bar = On (setting is a toggle)



August 3, 2013: Original Draft

September 7, 2013: Original Publish Date

December 7,  2013: Updated to itemize View tab recommended settings

MSN Explorer – Security Enhancements


  • Security Enhancements to MSN Explorer will start to roll-out at the end of July 2013.
  • Changes will require (1) Password input/verification upon every access/sign-in; (2) Minimum operating system (XPSp3 or later); Minimum version of MSN Explorer (10.5 or later)


Dear MSN Member

Security enhancements are coming to your MSN Explorer sign-in experience which will require that:

  1. You must enter your password on every sign-in. Make sure you know your password.
  2. You are using the latest version of MSN Explorer which is version 10.50:
    • You must upgrade to the latest MSN Explorer version. The latest versions start with 10.50. Verify that you are running MSN 10.5 by doing the following:
      1. Launch MSN Explorer
      2. Click Help & Settings
      3. Click on About MSN
      4. If the version shown starts with 10.50, then you are running the latest version.
    • See the FAQ for instructions on upgrading if you are not on the current version.
  3. You must verify you are running a supported operating system version:
    • Click Start, and then click Run.
    • In the Open box, type winver.exe, and then click OK. The version number is displayed in the About Windows box.

If you are running Windows XP Service Pack 3, Windows Vista, Windows 7 or Windows 8:

    • Your operating system is supported.

If you are running Windows XP, Windows XP Service Pack 1 or Windows XP Service Pack 2:

    • You must upgrade to Windows XP Service Pack 3. Follow the directions on this site.

If you are running Windows 98, Windows ME or Windows 2000:

    • These operating systems are no longer supported by MSN Explorer.
    • For information on alternatives and saving your information please refer to the FAQ.

The update will start rolling out at the end of July. We appreciate your patience as we work to keep your online experience as safe as possible. If you have questions on these changes you can refer to the FAQ or contact MSN Product Support at 1-800-386-5550.

Your MSN Explorer Team


  • MSN Explorer Sign-in Changes FAQ’s – https://membercenter.msn.com/SignupChangeFAQ.aspx
  • MSN Explorer Versions prior to 10.5 will no longer work
  • Windows XP Sp3, Windows Vista, Windows 7 and Windows 8 will be the only supported operating systems
  • Enhanced ant-phishing capabilities will be deployed by adding McAfee® SiteAdvisor® technology to MSN Explorer


July 15, 2013: Original Draft and Original Publish Date

Windows Live Messenger End of Service – Volume 2



Effective April 8th, 2013 Microsoft will begin upgrading customers for Windows Live Messenger to Skype


  1. April 8, 2013 is the first day you may be required to update from Messenger to Skype
  2. Microsoft previously announced that existing Messenger service globally (except mainland China) would be retired effective March 15, 2013. The April 8th date preempts the earlier March 15th date.
  3. Upgrading to Skype using an existing Microsoft account (currently used for Windows Live Messenger) will migrate that same Microsoft account’s Messenger contacts into Skype.
  4. Messenger contacts  ‘Categories and Groups’ ***Do Not*** migrate to Skype
  5. Custom Emoticons (including animated gifs) are not supported in Skype
  6. End of Service in the simplest terms means Windows Live Messenger will cease to function (sign-on with username/password will fail/no longer functions) – i.e. upgrading to Skype is mandatory!


Two recent email notices (Feb 2013 and March 2013) are shown below. 

Note: If you’ve not seen these notices (more than two email reminders have been sent to all Messenger accounts) it might be prudent to look in your email client’s Junk Mail folder

Feb 2013 Notice:


March 2013 Notice:





February 19, 2013: Original Publish Date

March 23, 2013: Updated (added additional email notice)

April 1, 2013: Updated (added Skype Download link)

Windows Live Messenger – End of Service


  Windows Live Messenger will be retired on March 15th 2013 globally everywhere (except mainland China)


1. Microsoft Skype is the client replacing Windows Live Messenger

2. Updating to Microsoft Skype will retain your Contacts and the ability to:

  • Instant message
  • Video call
  • Call phones from your devices (PC, Mac, iPhone, iPad, Windows Phone, Android mobile, Kindle)
  • Share your screen
  • Video call and IM with Facebook friends
  • Group video call with up to ten friends at once (requires a Skype Premium account)

Subscriber Notification:

  • Email notice on January 8, 2013


Additional Information:

So, what’s happening between now and 15th March?
Messenger will continue to work as you know it today. If you are signed in with Messenger on your desktop** you will see a banner notification to upgrade. When you click on the banner, an installer window will open with the request to upgrade. This will take you through our installer flow to install Skype and automatically uninstall Messenger.
So, what’s happening after 15th March?
Messenger users on desktops** will not be able to sign in and will only be able to upgrade to Skype. If you attempt to sign in, a notification will appear, and if you continue, you will be taken through our installer flow to install Skype and automatically uninstall Messenger at the same time.

** Newer versions of Messenger will be able to receive the optional upgrade notifications. Older versions will not receive the notifications and you will have to download Skype manually.



Jan 8, 2013: Original Published Date