MSN Customer Support – Online Solution Center
March 20, 2012
Summary:
MSN Solution Center provides alternate support options that supplements existing subscription based phone support
Comments:
Highlights of the online system include:
- Common problems experienced by other MSN subscribers
- Solutions and step by step instructions validated by Microsoft
- Ability to ask questions in a forum based ecosystem
- Problem resolution by MSN subscriber peers and MSN Support personnel
Notification:
Email Notice: March 19, 2012
Links:
- MSN Solution Center – https://answers.msn.com/default.aspx
- Installation Help – https://answers.msn.com/product.aspx?productid=28
- Sign-in Help – https://answers.msn.com/product.aspx?productid=29
- Email Help – https://answers.msn.com/product.aspx?productid=30
- Dial-up Connection Help – https://answers.msn.com/product.aspx?productid=31
- Billing Help – https://answers.msn.com/product.aspx?productid=32
- Subscription Based Phone Support – https://support.msn.com/default.aspx (Note: requires MSFT Account signon and selection of ‘Subscribed Services’ – e.g. Premium Internet, Dial-up, Hotmail Plus, etc.) to receive Customer Service and/or Technical Support via phone.
Revisions:
March 20, 2012: Original Published Date
April 17, 2012: Updated Comments and Links
January 06, 2013: Republished (Messenger Connect disabled on Word Press, Notification via Messenger PSM)
March 30, 2013: Corrected broken link and typo error, added link for Subscription based Phone Support