MSN Explorer – Security Enhancements

Summary:

  • Security Enhancements to MSN Explorer will start to roll-out at the end of July 2013.
  • Changes will require (1) Password input/verification upon every access/sign-in; (2) Minimum operating system (XPSp3 or later); Minimum version of MSN Explorer (10.5 or later)

Notification:

Dear MSN Member

Security enhancements are coming to your MSN Explorer sign-in experience which will require that:

  1. You must enter your password on every sign-in. Make sure you know your password.
  2. You are using the latest version of MSN Explorer which is version 10.50:
    • You must upgrade to the latest MSN Explorer version. The latest versions start with 10.50. Verify that you are running MSN 10.5 by doing the following:
      1. Launch MSN Explorer
      2. Click Help & Settings
      3. Click on About MSN
      4. If the version shown starts with 10.50, then you are running the latest version.
    • See the FAQ for instructions on upgrading if you are not on the current version.
  3. You must verify you are running a supported operating system version:
    • Click Start, and then click Run.
    • In the Open box, type winver.exe, and then click OK. The version number is displayed in the About Windows box.

If you are running Windows XP Service Pack 3, Windows Vista, Windows 7 or Windows 8:

    • Your operating system is supported.

If you are running Windows XP, Windows XP Service Pack 1 or Windows XP Service Pack 2:

    • You must upgrade to Windows XP Service Pack 3. Follow the directions on this site.

If you are running Windows 98, Windows ME or Windows 2000:

    • These operating systems are no longer supported by MSN Explorer.
    • For information on alternatives and saving your information please refer to the FAQ.

The update will start rolling out at the end of July. We appreciate your patience as we work to keep your online experience as safe as possible. If you have questions on these changes you can refer to the FAQ or contact MSN Product Support at 1-800-386-5550.

Sincerely,
Your MSN Explorer Team

Comments:

  • MSN Explorer Sign-in Changes FAQ’s – https://membercenter.msn.com/SignupChangeFAQ.aspx
  • MSN Explorer Versions prior to 10.5 will no longer work
  • Windows XP Sp3, Windows Vista, Windows 7 and Windows 8 will be the only supported operating systems
  • Enhanced ant-phishing capabilities will be deployed by adding McAfee® SiteAdvisor® technology to MSN Explorer

Revisions:

July 15, 2013: Original Draft and Original Publish Date

MSN Phasing out Chat and E-mail Support For Subscription Plans

 

Summary:

Effective April 30, 2012 MSN will phase out support via Chat and e-mail for MSN subscription (fee-based) customers

 

Subscriber Notification:

  • Email notice of March 19, 2012

MSN_SupportEnd_00

Current Options Impacted:

MSN_SupportEnd_01    MSN_SupportEnd_02

 

Comments:

  • Support can be obtained now and in the future in the MSN Solution Centerhttp://answers.msn.com  MSN_SupportAnswersMsnCom_01
  • This change impacts MSN Subscribers (fee based) using MSN Dial-Up or Premium Internet Software Plans
  • The Chat and E-Mail Support options at https://support.msn.com will no longer be available
  • The notification does not mention removal of ‘Customer Service Phone Support’ which is expected to remain available for billing, cancellation etc. purposes

Revisions:
March 19, 2012: Original Draft Date
March 22, 2012: Original Publish Date

Windows Live Hotmail – Email Forwarding

Summary:

  • Windows Live Hotmail now provides the ability to forward messages from a Hotmail type account to one other email address
  • Forwarding is possible to another Hotmail type account(email address) or a third party email address
  • Hotmail type accounts are of the form Hotmail.com, Live.com, Msn.com etc.(This also includes other country specific derivatives of the same domain(e.g. Hotmail.nl, Live.de, Msn.uk.co)
  • Forwarding is capable from Hotmail, Hotmail Plus, and MSN Premium(primary and subaccounts)
  • Hotmail account holders now have the option to retain a copy of forwarded messages in the Hotmail account’s inbox
    Reference:

1. Windows Live Solution Center – Sending and Receiving Mail

  Thread Title: ‘forwarding my emails from my hotmail account to another email’

2. ‘Live Views’ – by vasudev Windows Live MVP

  Post Title: ‘Forward messages in the New Hotmail to any mail account now available to all – Restrictions removed

 

Instructions:

  •   1. Sign-in to http://mail.live.com to access your account.
  •   2. In the upper-right corner of the Windows Live Hotmail home page click Options, then More options on the drop down menu.

W4_HM_FwdMoreOptions

  •   3. Under ‘Managing your account’, click ‘Email Forwarding’ to access the forwarding options to add another e-mail account.  One can forward mail to **one** other email account.

W4_HM_FwdManageAcctOptions

  •   4. Click the radio option ‘Forward your mail to another email account’
  •   5. Enter the email address where messages should be forwarded in the dialog box titled ‘Where do your want your messages to be sent?
  •   6. To retain a copy of forwarded messages in your Hotmail Inbox check the item ‘Keep a copy of forwarded messages in your Windows Live Hotmail inbox’.
  •   7. Click Save

W4_HM_FwdAddEmailAcct

 

Comments:

  • This feature (Hotmail Forwarding) did not receive much publicity from Microsoft or the Windows Live Team. Quite a few internet search engines continue to primarily yield articles stating a Hotmail Plus account is required which (as the July 2010) is no longer correct.
  • Support for Windows Live Hotmail can be obtained  in the Windows Live Solution Center
  • Questions regarding Hotmail ‘Forwarding’ should be posted in the Sending and Receiving Mail Forum

 

Revisions:

Aug 15, 2010: Draft Version  – which sat in abnormal obscurity in the ‘assumption laboratory’ for too long 😦

Dec 8, 2010 : Original Publish Date  ( Enjoy! <vbg> )